VVIVID REWARDS PROGRAM
Ways to Earn Points
To demonstrate how much we cherish our loyal customers, you can gain reward points in more ways than purchasing your favorite products.
Frequently Asked Questions
- How Do I Spend Points? You can spend your points by clicking on the points tab (blue tab that shows up at the right of your screen) while logged into your customer account. Under the Rewards section, you can click Redeem next to the reward you want to claim !
- How much does it cost to join? Our loyalty program is totally free!
- Is there a limit to how many order points I can get? Of course not! If you earned it, you can spend it!
- How much can I purchase with points. Well, it's a simple calculation. Every 15 points you redeem, you get 1 $ back to spend on the site. Anything on our site can be purchased.
- If I want to place an order over the phone, do I still get points? As long as you have a store account ( which can be created at the top right of the page) we can link the points to any purchase by phone.
- Hello, I purchased an item on Amazon, do I still get points? Unfortunately, Amazon, distributors and other venues do not share account information. If you want points, you can purchase direct on vvividshop.com, call order and more!
- If I purchase on your Canadian site and US site, are the points shared? No, points are not shared through different country sites. Those sites have different offers and pricing.
- I made a purchase but did not get points! Simply let us know and we will investigate!
- If I return a product, do I get to keep my points? Unfortunately, any refunds, partial or total are point-deducted from your account.